PRIVACY POLICY OVERVIEW

This privacy notice provides you with details of how I collect and process your personal data through information you provide me in written (hard copy form) and also your use of this site www.hhpersonaltraining.co.uk . By providing me with your data, you warrant that you are over 14 years of age. HH Personal Training (Hannah Hayward) is the data controller and I am responsible for your personal data (referred to as “I”, “we”, “us” or “our” in this privacy notice)
My full contact details are:
Full name of legal entity: Hannah Hayward trading as HH Personal Training
Email address: hannahhayward84@gmail.com
It is very important that the information I hold about you is accurate and up to date. Please let me know if at any time your personal information changes by emailing me at hannahhayward84@gmail.com

WHAT DATA DO I COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND DO I PROCESS IT

Personal data means any information capable of identifying an individual. It does not include anonymised data. I may process the following categories of personal data about you:
● Communication Data that includes any communication that you send to me, whether that be through the contact form on the website, through email, text, social media messaging, social media posting or any other communication that you send to me. I process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. My lawful ground for this processing is the legitimate interests which in this case are to reply to communications sent to me, to keep records and to establish, pursue or defend legal claims.
.● Health Data that includes data about you, your health (including medical conditions, treatments, diagnosis or other relevant medical information) This also includes emergency contact details. The lawful ground for collecting and processing this data is my legitimate interests to properly deliver safe exercise sessions and to adhere with insurance requirements.

User Data that includes data about you about and how you use this website and any online services together with any data that you post for publication on this website or through other online services. I process this data to operate my website and ensure relevant content is provided to you, to ensure the security of my website, to maintain back-ups of my website and/or databases and to enable publication and administration of my website, other online services and business. The lawful ground for this processing is my legitimate interests, which in this case are to enable me to properly administer this website and the business.
● Marketing Data that includes data about your preferences in receiving marketing from me and relevant third parties and your communication preferences. I process this data to enable you to partake in any promotions such as competitions, prize draws and free giveaways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. My lawful ground for this processing is legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow my business and help inform marketing strategy.
● I may use Customer Data, Health data, User Data and Marketing Data to deliver relevant website content and advertisements to you (including mailers (via email) Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising I serve you. My lawful ground for this processing is legitimate interests which is to grow my business. I may also use such data to send other marketing communications to you. My lawful ground for this processing is either consent or legitimate interests (namely to deliver practical, relevant and safe exercise sessions and to grow my business).

HOW I COLLECT YOUR PERSONAL DATA

I may collect data about you by you providing the data directly to me (for example by filling in physical forms that I give you to complete, forms on my website on my site or by sending me emails).
I may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.
I may also receive data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

MARKETING COMMUNICATIONS

My lawful ground of processing your personal data to send you marketing communications is either your consent or my legitimate interests (namely to grow my business).
Under the Privacy and Electronic Communications Regulations, I may send you marketing communications if (i) you made a purchase or asked for information from me about my services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, I may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from me at any time.
We would only ever share your personal data with any third party for their own marketing purposes if we had received your express consent to do so. You can ask me or third parties to stop sending you marketing messages at any time by emailing me at hannahhayward84@gmail.com
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as training agreements, purchasing services associated with HH Personal Training.

DISCLOSURES OF YOUR PERSONAL DATA

I may have to share your personal data with the parties set out below:
● Service providers who provide IT and system administration services.
● Professional advisers including lawyers, bankers, auditors and insurers
● Government bodies that require me to report processing activities.
● Social media scheduling tool apps/sites in order to fulfill my contractual obligations with you.
I require all third parties to whom I transfer your data to respect the security of your personal data and to treat it in accordance with the law. I only allow such third parties to process your personal data for specified purposes and in accordance with instructions.

DATA SECURITY

I have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation.
I also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

DATA RETENTION

I will only retain your personal data for as long as necessary to fulfil the purposes I have collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data for, I look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires me to keep basic information about my customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers. In some circumstances I may anonymise your personal data for research or statistical purposes in which case I may use this information indefinitely without further notice to you.

YOUR LEGAL RIGHTS

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights
If you wish to exercise any of the rights set out above, please email me at hannahhayward84@gmail.com
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, I may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
I may need to request specific information from you to help me confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
I may also contact you to ask you for further information in relation to your request to speed up the response.
If you are not happy with any aspect of how I collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). I would be grateful if you would contact me first if you do have a complaint so that I can try to resolve it for you in the first instance.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

How do I change my data permissions (website or forms / contracts with HH Personal Training)
You can send me an email to hannahhayward84@gmail.com to request opt out, view, export or delete your data. If you request for your data to be deleted your name and email address and all other data will be removed.